Shipping & Returns

  • Each saree has been examined carefully and cleaned so that the customer experiences all the love it was created with. One may find some irregularities with the pieces as they are mostly hand made, making them even more special. If you have any questions about the pieces, message us on +91 9821824422
  • Sizes- For blouses, we recommend you check our size chart and match what is closest to your fit. If you need bespoke tailoring to be done for any blouse, please contact us directly at +91 9821824422
  • Please get in touch with us on +91 9821824422 if you need your purchase sooner.
RETURN POLICY:

  • Only Exchanges are allowed within 3 business days of the receipt of the order, if the wrong product is delivered, i.e. product doesn’t match the item description in the order confirmation, in which case we will re-fulfil your order with the correct product subject to availability after review of the wrong delivery. Clothing items must be unworn and unwashed with their original tags and packaging intact.
  • We do not allow Returns and Cancellations. We also do not issue Refunds. Customers are, therefore, requested to verify and review order(s) including colours, sizes, quantities, etc. of textiles /garments /objects before placing the order.
DOMESTIC SHIPPING:
  • Domestic orders will be delivered within 6-8 business days.
  • Shipments are sent from Gurgaon, India.
  • Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can track your order status on the shipping agent's website by entering your assigned order tracking number.
  • Please send all exchanges to:

World Spa West
Sector 30, 
Gurgaon, Haryana
122022


INTERNATIONAL SHIPPING & DUTIES:

  • International Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.
  • International orders will be delivered within 12-14 business days.
  • All shipments are trackable. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can track your order status on the shipping agent's website by entering your assigned order tracking number.
  • Custom duties (if levied) once the product has reached the final destination, shall be borne by the customer. For further assistance on the same, please contact us on +91 9821824422


For any other queries, please message us on +91 9821824422 and we will get back to you within 24 hours.